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At this point you should have a working bibliography of potentially useful information sources or be in the process of compiling one. How you retrieve those items depends upon the access tool you have been or are using.

  1. If you search a database and it contains full-text materials, you can retrieve relevant items as you select them.
  2. If you search the Internet and the websites are full-text, you can retrieve them as you select them.
  3. If you search databases or print indexes and they do not contain full-text materials, you must use some intermediary steps to obtain the relevant items.
  4. The rest of this module will present the retrieval processes required by each of these categories.

For this module

Before you begin

The Information Skills modules can be used independently of one another. However, before you begin this module you will need the know the following:

  • The bibliographic information for the material you are trying to locate.

If you do not yet have the bibliographic information, the information in Developing search strategies will be helpful to you.


By the end of this module you will have physically obtained the items listed on your working "bibliography".

Learning objectives

After completing this unit, the student will be able to:

  • identify what the library owns
  • identify where an item is located from looking at the bibliographic record
  • describe the role of call numbers in organizing information
  • know how to download/print/email electronic information
  • describe the purpose of interlibrary loan
  • know how to place a hold on a checked-out item
  • know how to access online request forms